Managed Detection & Response
Connect the right security signals to investigation, escalation, and response responsibilities across the environment in scope.
What is included
QuantM provides 24/7 managed monitoring for the systems included in scope. Response actions, integrations, escalation targets, and approval boundaries are confirmed before service begins.
Coverage, ownership, dependencies, and review expectations are confirmed during the assessment.
Every escalated alert is reviewed by a senior analyst who decides if it's real before paging you.
Isolate endpoints, revoke sessions, and disable accounts the moment we confirm a threat.
Step-by-step remediation tailored to your stack and a post-incident report within 72 hours.
MTTR, SLA performance, incidents, and trends written for non-technical stakeholders.
A dedicated group of analysts that learns your environment, joins your Slack, and escalates with context.
Who this helps
The service starts from the decision each stakeholder needs to make, not from a fixed list of tools.
When this matters
The business has security tools but cannot confidently explain who investigates alerts, who is contacted, or who approves disruptive response actions.
What changes
Monitoring and investigation connect to an agreed escalation path, business decision owners, and reviewable evidence.
When this matters
Security alerts compete with user support, projects, and administration, especially when an event needs deeper investigation.
What changes
QuantM can take the agreed investigation and escalation workload while your team retains business context, administration, and approval authority.
When this matters
The provider owns day-to-day IT but does not want alert investigation and security response to remain an informal add-on.
What changes
QuantM can operate the specialist security scope beside the provider, with handoffs, access, escalation, and client communication agreed in advance.
Delivery model
QuantM can take full responsibility for managed IT, cybersecurity, and AI operations, co-manage them with your team, or own a defined specialist scope beside another provider. The engagement documents who owns each function, decision, and escalation.
QuantM operates the agreed IT, cybersecurity, and AI services as your managed provider, including the day-to-day responsibilities defined in scope.
QuantM and your internal team divide operational responsibilities based on your people, capabilities, and priorities.
QuantM owns a defined service beside your MSP or other providers, with explicit handoffs and escalation paths.
Expected outcomes
The service is designed to improve visibility, investigation, and decision ownership.
How it works
Review the current environment, business priority, dependencies, and constraints.
Agree the scope, responsibilities, access, escalation paths, and expected outputs.
Complete the approved changes and connect the service to the people who will operate it.
Review findings, open decisions, service changes, and the next priority on an agreed cadence.
Questions about scope, ownership, onboarding, and what happens next.
Discuss your situationNext step
Review identity, email, sharing, app permissions, and monitoring ownership. Qualified organizations can then validate the workflow through a scoped 30-day trial assessment.