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Backup & Recovery

Backup operations built around the recovery decision.

Define what must be protected, monitor the agreed backup operations, and prepare recovery steps around business priorities and dependencies.

What is included

Protection tied to business recovery priorities.

Technology, schedules, retention, testing, and recovery objectives are confirmed for the agreed environment.

  1. 01Automated backups

    Scheduled backups with configurable frequency hourly, daily, or continuous across endpoints, servers, and SaaS.

  2. 02Immutable storage

    Air-gapped and immutable backup copies that ransomware cannot encrypt, modify, or delete.

  3. 03Rapid recovery

    Restore individual files, full systems, or entire environments with guided recovery playbooks.

  4. 04Multi-environment coverage

    On-premises servers, cloud workloads, Microsoft 365, Google Workspace, and endpoints all in one platform.

  5. 05Retention management

    Configurable retention policies to meet legal, compliance, and insurance requirements.

  6. 06Recovery testing

    Quarterly recovery drills with documented results so you know it works before you need it.

Who this helps

Value for the people accountable for the outcome.

The service starts from the decision each stakeholder needs to make, not from a fixed list of tools.

Owner or operations leader

When this matters

The business cannot clearly say which systems must return first, how long key work can stop, or who makes the recovery decision.

What changes

Recovery priorities are tied to business dependencies, decision owners, and an agreed sequence instead of backup status alone.

IT lead or administrator

When this matters

Backup jobs, exceptions, retention, and recovery documentation span several systems and compete with daily support work.

What changes

The agreed backup operations gain monitoring, escalation, documentation, and review without removing the administration your team retains.

Risk, compliance, or insurance owner

When this matters

A client, insurer, or leadership review asks for recovery evidence that is difficult to assemble or explain.

What changes

Testing records, exceptions, ownership, and current recovery documentation are organized for the requirements included in scope.

Delivery model

Fully managed or co-managed. Responsibilities stay clear.

QuantM can take full responsibility for managed IT, cybersecurity, and AI operations, co-manage them with your team, or own a defined specialist scope beside another provider. The engagement documents who owns each function, decision, and escalation.

Fully managed by QuantM

QuantM operates the agreed IT, cybersecurity, and AI services as your managed provider, including the day-to-day responsibilities defined in scope.

Co-managed with your team

QuantM and your internal team divide operational responsibilities based on your people, capabilities, and priorities.

Specialist scope

QuantM owns a defined service beside your MSP or other providers, with explicit handoffs and escalation paths.

Expected outcomes

A recovery position you can explain.

The service connects backup activity to owners, dependencies, and recovery decisions.

  • Critical data and systems are identified and assigned an owner
  • Backup failures and exceptions have a defined escalation path
  • Recovery priorities reflect business dependencies
  • Testing and evidence are included where agreed in scope

How it works

Move from inventory to an agreed recovery plan.

  1. Step 01

    Assess

    Review the current environment, business priority, dependencies, and constraints.

  2. Step 02

    Define

    Agree the scope, responsibilities, access, escalation paths, and expected outputs.

  3. Step 03

    Implement

    Complete the approved changes and connect the service to the people who will operate it.

  4. Step 04

    Review

    Review findings, open decisions, service changes, and the next priority on an agreed cadence.

Related services

FAQ

Common questions, answered.

Questions about scope, ownership, onboarding, and what happens next.

Discuss your situation

Next step

Know what recovery requires before an outage.

Bring us the systems, data, and recovery concerns that matter most. We will help map scope, ownership, and the next decision.

Discuss backup and recovery