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Email Security

Email security with clear investigation and escalation.

Strengthen email protection, identity signals, investigation, and response ownership across the agreed mail environment.

What is included

Protection connected to people and process.

The service is scoped around the mail platform, identity environment, administrators, and reporting process.

  1. 01Phishing & BEC

    Detect domain look-alikes, payload links, and impersonation in real time.

  2. 02AI intent analysis

    Classify message tone, urgency, and ask catching social engineering keywords miss.

  3. 03Account takeover

    Internal email scanning catches compromised accounts before they spread.

  4. 04Native deployment

    API-based no MX changes, no broken calendar invitations, no headaches.

  5. 05User reporting

    One-click 'report phish' button with analyst feedback in minutes.

  6. 06Continuous training

    Targeted simulations based on the threats actually hitting your team.

Who this helps

Value for the people accountable for the outcome.

The service starts from the decision each stakeholder needs to make, not from a fixed list of tools.

Owner or finance leader

When this matters

Impersonation, payment requests, or account concerns create business risk, but the response still depends on whoever notices first.

What changes

Suspicious activity has a defined reporting, investigation, and escalation path connected to the people who can make the business decision.

IT or Microsoft 365 administrator

When this matters

Configuration work and account investigations compete with onboarding, support, and the rest of the tenant workload.

What changes

QuantM can own the agreed email-security scope or provide specialist investigation and follow-through beside your administration team.

Operations or compliance owner

When this matters

Employees do not know where to report suspicious messages, and evidence from previous events is inconsistent.

What changes

Reporting expectations, escalation contacts, findings, and service reviews become part of one documented operating process.

Delivery model

Fully managed or co-managed. Responsibilities stay clear.

QuantM can take full responsibility for managed IT, cybersecurity, and AI operations, co-manage them with your team, or own a defined specialist scope beside another provider. The engagement documents who owns each function, decision, and escalation.

Fully managed by QuantM

QuantM operates the agreed IT, cybersecurity, and AI services as your managed provider, including the day-to-day responsibilities defined in scope.

Co-managed with your team

QuantM and your internal team divide operational responsibilities based on your people, capabilities, and priorities.

Specialist scope

QuantM owns a defined service beside your MSP or other providers, with explicit handoffs and escalation paths.

Expected outcomes

A clearer email-security operating model.

The service connects prevention, investigation, and escalation to named owners.

  • Email-security scope and escalation contacts are documented
  • Suspicious messages and account activity have an investigation path
  • Configuration gaps are prioritized and assigned
  • Users and administrators know how to report concerns

How it works

Assess the mail and identity environment first.

  1. Step 01

    Assess

    Review the current environment, business priority, dependencies, and constraints.

  2. Step 02

    Define

    Agree the scope, responsibilities, access, escalation paths, and expected outputs.

  3. Step 03

    Implement

    Complete the approved changes and connect the service to the people who will operate it.

  4. Step 04

    Review

    Review findings, open decisions, service changes, and the next priority on an agreed cadence.

Related services

FAQ

Common questions, answered.

Questions about scope, ownership, onboarding, and what happens next.

Discuss your situation

Next step

Give email threats a defined response path.

Tell us about the mail platform, current controls, and the incidents or questions your team is handling.

Discuss email security